Privacy Policy for Axcell Painting
Effective Date: May 13, 2025
At Axcell Painting, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, axcellpainting.com (the “Site”), or interact with our services. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We collect information about you in the following ways:
• Information You Provide: When you fill out contact forms, request quotes, or subscribe to our newsletter, we may collect:
• Name
• Email address
• Phone number
• Address or project location
• Any additional details you provide in messages
• Automatically Collected Information: When you visit our Site, we may collect:
• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited, time spent on the Site, and referral URLs
• Cookies and similar tracking technologies (e.g., Google Analytics) to analyze trends and improve user experience
• Third-Party Information: We may receive information from third-party services, such as advertising partners or social media platforms, when you interact with our ads or link your accounts.
2. How We Use Your Information
We use your information to:
• Provide and improve our painting services
• Respond to inquiries and send quotes
• Send promotional emails or newsletters (with your consent)
• Analyze Site usage to enhance functionality and user experience
• Comply with legal obligations
• Prevent fraud or unauthorized access
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service Providers: Third parties that help us operate the Site, such as website hosting providers, email marketing platforms, or analytics tools (e.g., Google Analytics).
• Legal Compliance: If required by law, we may disclose your information to authorities or in response to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences
• Track Site usage for analytics
• Deliver personalized ads
You can manage cookie preferences through your browser settings or by opting out via our cookie consent banner (if applicable). Note that disabling cookies may affect Site functionality.
5. Your Choices and Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the data we hold about you.
• Correction: Request updates to inaccurate information.
• Deletion: Request the removal of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails using the “unsubscribe” link in our emails or by contacting us.
• Restrict Processing: Limit how we use your data in certain cases.
To exercise these rights, contact us at [insert contact email, e.g., info@axcellpainting.com]. We will respond within the timeframes required by applicable law (e.g., 30 days for GDPR, 45 days for CCPA).
6. Data Security
We implement reasonable security measures to protect your information, such as encryption and secure servers. However, no online system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may keep contact form data for [insert timeframe, e.g., 2 years] to follow up on inquiries, unless you request deletion.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
9. Children’s Privacy
Our Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to have it removed.
10. International Data Transfers
If you are located outside the United States, note that your information is processed on servers in the U.S. By using our Site, you consent to the transfer of your data to the U.S., where privacy laws may differ from those in your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a revised “Effective Date” or via email (if applicable).
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Axcell Painting
Email: axcellpainting@gmail.com
Phone: 613-722-1059
Address: 5460 Canotek Rd. #110
Ottawa, ON K1J 9H7